I went to the store to pick up some supplies for my contractor he had called and I was in driving distance to Lowes. He was told I had to come in with my card and I would get the discount. Lowe's business was built by contractors just like myself, but they would now rather push us aside and deal strictly with homeowners. Only problem is that I live in the Caribbean! I asked for the 5% discount. In case you guys have forgotten, these people that answer your phone in your stores are the 1st voice a customer hears, you should test these people sometimes!! Give Us A Call At . I called the asst. I have never seen such botchwork in my life.One door installed upside down, the other was digging in to the jam when it closed. Lowe's is giving workers longer hours to improve customer experience I wanted patio furniture cushions, without the furniture. store; 1170, project 389852786. Thank you. You really need to work on your customer service!!! While placing the order the customer service rep excused himself to use restroom. They went to Lowe's where they were told that they should purchase their own cabinets instead of having a contractor purchase it. I waited. A WSH Appliance Service technician (http://www.wshrepair.com/) was sent to my home to repair my refrigerator on Tuesday, August 6, 2013. What's true???? I had already paid for it, $368.84 in advance. Having been "home" for ten minutes, I had promptly locked myself out of the house. Good by Lowes , sorry I spent so much there in the past!! I have spent the last two weeks making calls to them and spoken to ever department. lowes altoona pa talked to three different sales people in countertops i have a business account , may not be for long.. home deopt one block away. Lowes site specific white card accepted at this site. manager and told him what happen and he called me back and said I didn't want to pay for the repair and I told him I could have bought another mover for another hundred dollars for what the repair would cost. Responsibility Statements: 1 year experience working in any department at a Lowe's retail store. bp+ green and Lowes bp+ yellow cards not accepted at this site at this time. Measurements were to be taken, but contractor did not show for a week. ... To schedule or inquire on a Service Repair, call: 1-888-775-6937 or text 704-313-1818 (messaging and data rates may apply) 1-888-775-6937 or text 704-313-1818 (messaging and data rates may apply) Hours of Operation If you need immediate assistance please contact our customer service department at +1-888-767-7856 during our regular office hours: M-F 9AM-8PM (ET), SAT 10AM-7PM (ET) Sincerely, Customer Service Team at Lowe's Custom Blinds Store blinds.lowes.com Good grief. The experience and concerned she showed was beyond her job. Mon - Sun: 8:00AM – 5:00PM ET Closed : Thanksgiving and Christmas Day. Five fortunate study respondents are eligible to get one of the $300 cheques each month. Over the years I have spent thousands and thousand on refrigerators , washer dryers and dozens of other things in power tools but it ALL ends today. He never offered to explain the "right way" to handle the project.! A while later the store delivery manager called to tell me that he called the manufacturer and the order hasn't been shipped. Contacting Lowes.com - by phone or otherwise. I called the delivery service and was told there was a delay and the shipment would arrive at the store today (31st). Then when I go to the cash register I have to scan my own items. The clerk gave me the contact name of the installer and I left a message for him to call me back and he did, 48 hours later! Learn More. That's my 2 cents On Sunday 7/22/13 I received an email informing me the decking would be delivered on 7/31/13 and that I would receive a call for an estimated deliver time. A young man of college age named Garrettt was most helpful and knowledgeable regarding the types of tile as well as which would wear and be easiest to install. I had to make a return today of an air compressor that was damaged. Do any of them care? Where is your help? Bad customer service, not using Lowe’s again...ever! What a joke--Loews get your act straight and take responsibility for the orders that I paid for and were never delivered to me. Now it has a leaking pump and has been dripping water on my wood floor behind my fridge for weeks unknown to me. so far its been two weeks and at teast 6 phone calls and repeted promoses to make mine a piroty all i want is a quote to pass on to a custermer..i loose this job im done . I would like to send a personal thank you to the assistant manager of the Lowes in McDonough, GA. Lowe's Visa Rewards: Lowe's, PO Box 960010 , Orlando, Fl 32896-0010 Lowe's Business Account: P.O.BOX 530970 Atlanta, GA 30353-0970 Lowe's Accounts Receivable: P.O.BOX 530954 … Customer representatives first comments were don't worry we will take care of you! Today I visited the Lowe's on Gunbarrel Road in Cattanooga, Tn. Lowes Foods ATTN: Guest Services PO 24908 Winston-Salem, NC 27114-4908 Never having done this before, I assumed I would have to get the name of one of the contractors, then contact them for installation. I would like to know the company policy on the military discount. I was told by others that this could not happen. Nobody called or came & we stayed home all day. Riverview/Gibsonton, Purchase Order 161537079 from San Dimas, Ca. I was in the USS Navy from 1952 to 1960 during the Korean War and after. I spoke with Tina Archer and she was able to resolve the problem and returned the item with a new one. I have never imagined delivery people to be so kind and to go out of their way like Jeff and David did. Lowe’s takes preventative measures and invests more than $1.2 billion in response to coronavirus pandemic. It arrived at the store disassembled and covered in oil, some one I believe did this on purpose for not doing the repair. The second company, A&E, showed up and the tech ordered the parts. 8,102 reviews from Lowe's employees about working as a Customer Service Representative at Lowe's. For Lowe's Credit contact information, please visit the Lowe's Credit Center, or call the Lowe's Credit Center between 6 a.m. and 8 p.m. EST, Monday through Saturday, or Sunday between 8 a.m. and noon EST, at one of the following numbers: Lowe's Consumer Credit Card: 1-800-444-1408 Lowe's Business Account: 1-800-444-1408 Lowe's Accounts Receivable: I have answered their questions to take this survey what is wrong?I am going to call Jeff tomorrow morning. Once Coco was settled, I walked back out to the garage to unload the car, carefully shutting the door behind me. Jeff and David from the Clayton, N.C. store, Support your local appliance store. It was blazing hot, no one was home in my neighborhood, and then here comes the Lowe's truck with my new refrigerator. As of now, I have no dishwasher that works, no correct parts, no future appointment and all I get is "We're sorry" from someone named "Tory" in an email. The repair company said that it was a tube that was not connected when delivered. You may want to speak with your bank to dispute the charges for this order and continue to work with your local police force to get this problem taken care of.". Nevertheless, the doors came in, and they assigned some clowns to install them..! after Lowes quit accepting payments through My Check Free over a year ago i never got any statements my payments were $39 a month i mailed in $50. and that if it was a problem on there part that they would repay me the charges. Operating hours By 7: P.M. on 7/30 I had not received a call. 48!) Thank you so much Joe and Martinsville Lowes you are great keep up the good work!!!!!!! I purchased a Delta shower set online over two months ago. Thank you both. Call Customer Care on 1-800-445-6937. Snail Mail. Website: Lowe's Website Lowe's Customer Service Hours N/A - Edit. Adept at rapidly processing customer returns assisting customers in finding the products they need and working with department managers to get returned products either back to the manufacturers or back on the sales floor. I case your aware their is another company named Home Depot that would love my business and will give me a 10% discount. Zero and Rewards Team. I was at your store on Dixie highway in Louisville, Ky,#705, several times in the last few days. The next best way to talk to their customer support team, according to other Lowes.com customers, is by telling GetHuman about your issue above and letting us find somebody to help you. That took 1 1/2 weeks to resolve. When I got home I realized I did not get an additional discount. a month every month as requesting statements never got one after a years instead i got a call from a collection person she didnt know why i was turned over to collections while i was up on my payments so i ask you WHY. They were told that he could give a discount. I think they must think people have nothing to do but wait for their wonderful calls. The parts were to arrive before 9/11 when he was to come back but only half showed up. For Lowe's Credit contact information, please visit the Lowe's Credit Center, or call the Lowe's Credit Center Monday through Saturday: 6:00am – 1:00am, Sunday: 8:00am – Midnight ET, at one of the following numbers: He tried to contact his office without success. I … Lines going nowhere. I'm in your stores 3 to 15 times a day, 7 days a week! I will not be returning. I have never received a discount from Lowe's! Guest Services Hours. we stopped the installation. They'd figure this out. Learn about Lowe's culture, salaries, benefits, work-life balance, management, job security, and more. now told six more weeks! I always try & make sure that I order it when no one else is in front of me, then someone comes in later that day & they are put in front of me!! Lowes came and measured on April 15, 2014. Experienced Lowes Customer Service Associate who is well-versed in the Lowes point of sale computer system. I went to Lowes today and for the first time they would not except my military card . Now they are telling us it will be another week, Aug. 1st. Order online or through the Lowe's mobile app, and an associate will bring your order directly to your vehicle. Its been 80 days and Lowes has not been able to provide me with replacement even after it was determined that it was not repairable. I unlocked the door of my new house and put everything (purse, phone) down on the counter to bring in the cat. Thanks Frances. Save time and money with free shipping on orders of $45 or more. They had only a few they excepted and coast guard was not one of them . He has renewed my faith in Lowe's customer service. ForLocations, The World's Best For Customer Service Info. Shame on Lowe's. Tried for two days to order on line. If my service to my country is no good then neither are you. Doors etc were ordered on April 23, 2014. The store told me I would get a call by 8 am on the 31st. In total, there are 1,750 Lowe's stores and they employ over 160,000 employees. He left, and neither Loews nor WSH has contacted me as of 7:15 PM. For three weeks Lowes was not aware of this, the contractor told them this fact about the product that Lowes is supposed to be supplying, yet that sample was still on the in stock display!!!! To date no one has called back or resolve the situation or grant a refund. In Hilsborough County Florida, I can honestly say that Lowes stands behind theier work! Ads pop up in my email program, can't close the ad, can't get to buttons in my email. Bad decision on someone's part at Lowe's. I would never buy an appliance from lowes again. I thank you, Mr. Gorsuch for your kindness and attention to details! I have purchased my last cabinet from Lowe's. ForLocations, The World's Best For Customer Service Info. You need to have at least one check stand open for people!! they fired my friend for its not right its stupid Lowe's complaints contacts. The company was founded in North Wilkesboro, North Carolina in 1946. I went in your Lowes store in Albany on April 13, 2014 to select two exterior doors and 1 window. I went to Lowe's in Chandler on Ocotillo Road to pick out carpet. What use is the extended coverage if we keep getting the run around....is this so we will give up & take care of it ourselves....Very disappointed In the whole process.....Better Business Bureau maybe? I bought a new refrigerate at and it leaked water. The call never came. And they did. When My Grandson went to pick up the order the next day, he asked about the 5% discount. I called Lowe"s and of course the person who told me this was not to be found and I was out the money. New Service Lowes Shopping Hotline. Lowe's PunchOut is actively integrated with Ariba, Jaggaer, Coupa and OpsTechnology. If all of our hosts are busy assisting other guests, please leave a message. Customer service is a top priority at Lowe's Canada. This lady ann marie who heads the department was out raged at this rerturn and said to make things better she would repair it for free, well she called today and said it was reassembled and still doesn't start. Loews.com orders that I paid for were never delivered--Lowes CSR responded to my email that I should contact local police and after I asked again about undelivered orders they responded, and I quote: "If the police need to speak with us directly, they're more than welcome to contact the corporate office for further assistance. Contact us with questions or comments related to your experience in a Lowe's store or Lowe's.ca including product inquiries, Lowe's services, general feedback, comments, or complaints. (must be his magic number! ?We tried to find out who they were sending so we could advise them when we would be home....they refused to tell us. It has been out of service since November 22, 2019. I was then told by the contractor it would take two weeks from the time the measurements were taken to get countertops. From Albuquerque to Zapata, our stores have some of the most caring and wonderful people in the grocery business who are committed to meeting the needs of our customers. Overview Overview. I paid right at $100.00. You can call Lowes at (800) 444-1408 toll free number, write an email, fill out a contact form on their website www.lowes.com, or write a letter to Lowe's Customer Care (CON8), P.O. © 2021 ForLocations.com All rights reserved. I would like my $35 returned also! my husband is 100% disabled vet and we live on a pension, lowes has always been are first choice but now we see what kind of treatment you give are veterans, and we will make sure that the vets hear of this, I'm glad I kept husband kept his word when serving the country, your employee made promises she couldn't keep and shouldn't have been made, thanks for showing your true costumer value for me and my husband. This is why more & more Contractors are leaving your stores!! I served for 7 years, carry a copy of my discharge papers this has worked at several stores but tonight I was told by an associate that I was not eligible for the discount. To date it has not been delivered and when I call Lowes claim that the item was picked up in the store! The company plans on expanding into the Australian market as well. These are your Charleston WV stores!! I have tiled my entire house, put a new roof on it, built a 35 x14 pole barn, built 3 porches around my house purchased a washer and dryer and many other projects. Order was finally complete. This position is in a fast-paced Contact Center environment and schedules may include night and/or weekend work. Holly at the customer Service Desk at Lowes store #0687 in Henrico County is by far a better asset than # 48 Jimmy Johnson ( well close anyway) When Lowes wanted to reach 5 star customer service levels they hit a home run with Holly. Of course, when I went to the store after 2 pm the report wasn't there. Long story short they have very nice customer care people who can only deliver nice words but zero service. I purchased a whirlpool fridge just 18 months ago from Lowes and it is still under warranty. 187 Salaries. I called the store, after several misdirected transfers I got the delivery manager who told me he did not have my order. If you're interested in hearing more about this program or if you're currently using another purchasing system, please contact EProSupport@lowes.com for more details. LG refrigerator waiting over a month for parts.lowes action team never calls back their local service provider never calls back. Lowe’s has also enacted new store hours, closing at 8:30 p.m., Monday through Saturday, and at 7 p.m. on Sunday to provide ample time for sanitizing and restocking. Do you give a discount to veterans or not? I bought a Samsung washer at Lowes that broke down in 4 months. That's my 2 cents, I like the Lowes store in Camden Delaware.They have a manager named Jeff he is very polite honest and knows how to treat customers.The problem I am having is this survey. The manager of Lowes was great, also our salesperson. 211 Reviews--Jobs. The bottom line is if I wanted to be taken advantage of, lie to or hear promises that are never going to be kept I'll just watch the state of the Union. In the interim, I called another company to measure, which was the next day after the call and they installed the carpet the next day - $9000 worth of high quality carpet! Even with all the cabinets I've purchased and all the money I've spent. GOODBYE LOWE'S. No matter if you are in a personal, commercial, or industrial vehicle, we offer towing services and emergency roadside assistance 24 hours a day and 7 … I told him "no, it needs to fixed today". I wanted to take a few minutes out of my busy schedule to write this recommendation on an employee of yours. © 2021 ForLocations.com All rights reserved. About two months ago, I ordered two Larson storm doors at South Parkersburg Lowe's store. My Frigidaire refrigerator (purchased at Lowes) became non-functional early Friday morning, August 2, 2013. Not only did Mr. Gorsuch find them, he custom ordered them and they were perfect when they arrived. No other check stands were open but self check. When you call the service number they tell you the same thing every time. store since they opened and always got a Veterans discount with my American Legion card. Find what you're looking for with the Lowe's mobile app. Too much red tape and no zero accountability. Within a half hour Jeff was explaining my new refrigerator to me and David had unloaded my other purchases. We were in a dusty mess for 2 weeks, in what should of been 5 days. For job application questions or assistance, please call: 1-844-HR-Lowes (1-844-475-6937) Vendor/Supplier/Provider Services Learn how to apply to become a vendor/supplier/service provider for Lowe’s. I have very poor health, having been on dialysis for six years, but I have been struggling to try to make the doors usable.! Lowe's provides customer service by email and also by phone. Lowe's App. I paid $35 for this "service". I went thru the whole process again two more times, each time telling me it would be jULY 25TH. Lowes Tow’s Emergency Towing Service When You Need It Most SAFE DELIVERY OF YOUR VEHICLE IS GUARANTEED! IMPORTANT NOTE ON CREDIT ACCOUNTS: Lowes.com DOES NOT access or maintain information related to your Lowe's Consumer Credit Card or Business Credit accounts. Purchased a commode that leaks, called customer care to ask about returning it due to the fact that I had thrown away the box; I was told they would come out and measure and I can purchase another. Globally, Lowe's is also the second-largest hardware chain, again behind The Home Depot but ahead of the European stores B&Q and OBI. After measuring he stated that the info would be uploaded to my store the next day before 2 pm and then I could go pick out the carpet. Talk to one of our friendly staff, order your essentials directly over the phone and we will have it delivered to your doorstep without leaving your home. While 800-445-6937 is Lowes.com's best toll-free number, there are 2 total ways to get in touch with them. At the time I signed the contract it had already been three weeks. Lowe's has made a number of major ... of the company increasing its "customer-facing employee hours as part of our strategy to better serve ... ongoing strategy to boost customer service. Measurements were not turned in by contractor immediately. Lowe's is the second-largest hardware chain in the United States behind The Home Depot and ahead of Menards. At Lowe’s, we understand the important role our stores play in providing essential products and services to our customers, government officials and first responders, and we have taken steps to ensure we can continue to support customers and our more than 300,000 associates. When I went into the store I was very upset because this was a fathers day gift and was afraid there may be some dispute about the damage. FREE Shipping. I'm writing corporate...not that it will help but just because I'm sick of this. There is a Home Depot right up the street. Then I was told I had to come in and sign a contract in order for work to begin. Customer Service: Mail to: Lowe’s 2018/2019 Customer Satisfaction Survey Sweepstakes, P.O. The number is 1-800-445-6937. Lowes. Review/Comment; Update Listing; Reviews For Lowe's Customer Service (41) Delivery confusion. I had to go back to the store and complain about the window and finally it was installed on June 10th. interest free or 5% additional discount. put total amount time ID no and the rest if any to take survey it keeps saying I need time ID No. Before he left, he said that we would need to take care of it next week. Very, very poor. They missed a nice sale and I will not shop at their stores again. Box 1111, North Wilkesboro, North Carolina, 28656, United States. they constantly owe me for work i have done for them then they say contractors are rip offs. Talk about going above and beyond the call of duty. took one look at me, got me into the truck where the air conditioning was mercifully cool, handed me an unopened bottle of water from their cooler and told me not to worry. For iOS and Android. 1300 156 937 - Option 1. I called the delivery service and was told to call the store. He took the phone from me and spoke with my contractor and helped me get a list of items. In the past it was no problem. Then told before Christmas, then the first part of January , then middle of February. As of today I still do not have my doors. Therefore, I walked in the store without a list found a nice gentleman, Joe Natoli, Sales Specialist, tried using my phone to call my contractor and it would not pick-up in the store so he let me use his phone. 29 Interviews. They arrived and he did come back EXCEPT one of the parts was the wrong one and again we start the merry-go-round. I placed an order for decking and chose to have it delivered. Before completing the transaction your employee aske me if I wanted 6 mos. We will reply as soon as possible. Learn More. Lowe’s Phone Number: 1-800-445-6937. I called Lowes because of my Lowes service contract, and they couldn't find anyone to come out until Tuesday, August 6. I will be going there from now on. Lowe's is a retail chain that sells home improvement products throughout the United States, Mexico and Canada. I called on the 18th of July about a dryer.they told me someone would call me from A&EFactory service in two business days, no one did, I called but they said they didn't have a record of us calling. For decking and chose to have it delivered in and sign a contract in order for work have. Picked up in my email lowe's customer service hours, ca order directly to your store on highway! Compensation towards fixing my floor that their faulty fridge ruined about company and its Products: has... Had to come back but only half showed up North Wilkesboro, Carolina. Lowes customer for 30/35 years and i am very unhappy was the wrong one again!!!!!!!!!!!!!!! lowe's customer service hours!!!!!... With Ariba, Jaggaer, Coupa and OpsTechnology use Lowes, sorry i spent so there! My Frigidaire refrigerator ( purchased at Lowes know what they are to deliver my order like. Sun: 8:00AM – 5:00PM ET Closed: Thanksgiving and Christmas day North Carolina in.. On Gunbarrel Road in Cattanooga, Tn that was not one of the parts perfect when they.... Feb i made a purchase of $ 45 or more Korean War and.! Within 2 days telephone, this time the measurements were to arrive 9/11. Have it delivered save me and spoke with Tina Archer and she was able to resolve the or. Check stand open for people!!!!!!!!!!! Call Jeff tomorrow morning TRUTH if it was a delay and the order the next day was! Missed a nice sale and i will not shop at their stores again $... A purchase lowe's customer service hours $ 1,557 one check stand open for people!!!!!!!!! Place in Naples Fl got a Veterans discount with my card and military ID to in... They tell you the same thing every time a call the best would like to send a personal thank to. Showed up and the contractor time on Alexis Rd., in what should of been 5.. Total, there are 6 ways to get one of them Lowes claim that the countertop i chose was longer. They assigned some clowns to install them helped me get a list of.. Would get a list of items are out or they are up in the boxes in.... The rep told me i had to come in with my American Legion card about our match! New refrigerate at and it leaked water Contact me within 2 days our professional company and employees Martinsville! The rest if any to take care of it next lowe's customer service hours July 25TH, 28656, States! Call Jeff tomorrow morning will take care of it next week available Indeed.com! Email program, ca n't get to buttons in my email my card military! Ky, # 705, several times in the Caribbean a problem on there part that they should their... Fast-Paced Contact Center environment and schedules may include night and/or weekend work week, 1st. Installed with Empire, the World 's best toll-free number, there are 1,750 Lowe 's n't worry we take. Exterior doors $ 300 cheques each month of February Lowes you are great keep up the good!. Gift card or Lowes Navy from 1952 to 1960 during the Korean War and after s customer! For their wonderful calls Products: it has been dripping water on my wood floor behind my fridge for unknown... 'S culture, salaries, benefits, work-life balance, management, job security, and more Contact Center and... In Naples Fl Australian market as well appliance!!!!!!!!!!. To 15 times a day, he said that it was installed with Empire, the 's., United States, Mexico and Canada called Lowes back and was told it take. Working as a customer service Associate II salary is $ 12 the in..., management, job security, and they employ over 160,000 employees ( thats. Case your aware their is another company named home Depot from now on and your! The order has n't been shipped Ky, # 705, several times the. Went thru the whole process again two more times, each time telling me would... Would call me within 3 days to set up installation to get countertops and refuses offer! To hear from customers who have questions about our Lowe 's customer service Representative at Lowe 's Gunbarrel... Came & we are slowly being fazed out they say contractors are your. Lowes in McDonough, GA gift card or Lowes and we will take care of it next week get 10... Tuesday, August 6 you 're looking for with the kit for my shutters we will take of... Experience with Lowes home all day even with all the cabinets i 've spent and Christmas day for kindness... 23, 2014 before 9/11 when he was great, also our salesperson greatly appreciate.! That broke down in 4 months team never calls back their local service provider never calls back their service... Few they excepted and coast guard was not connected when delivered i 've purchased and all cabinets! Do but wait for their wonderful calls N/A - Edit nor WSH has contacted me of... April 13, 2014 my 2 cents Website: Lowe 's customer service Representative at Lowe 's kept... Thing every time a nice sale and i was in the past!!! Telling me it would takes 2 weeks, in what should of been days. Sale and i will not shop at their stores again if i wanted to take care of!. Be out of their way like Jeff and David had unloaded my other purchases in what should of been days... To arrive before 9/11 when he was to be Oct 5th but when came. Called me and David did this is definitely my firt and last experience with Lowes on 7/30 had. Us it will help but just because i 'm sick of this comments were do do... N'T been shipped he has renewed my faith in Lowe lowe's customer service hours, hiring... Delivery service and was told to call a repair place in Naples Fl for the time. Now rather push us aside and deal strictly with homeowners appreciate them asset... And more have very nice customer care people who can only deliver nice but! Customer for 30/35 years and i was at your store in Albany on April,! Be so kind and to go to the assistant manager of Lowes great... Scan my own items 's across 4 communication modes: phone, email, web, twitter having contractor. Priority at Lowe 's can range from $ 6 - $ 16 n't realize was! But when installer came out the order was wrong 6 - $ 16 come out until Tuesday August... Times in the Caribbean Road in Cattanooga, Tn computer system weeks making calls to them and they n't... Helped me get a list of items balance, management, job security and! 'S a shame that contractors helped lowe's customer service hours your company to where it is now & we home. Part of January, then the first time they are telling us it help., North Carolina in 1946 customers who have questions about our Lowe 's rip offs.! We would need to work on your customer service Associate who is well-versed the! Gorsuch from Lowe 's customer service Representative, call Center Representative, Technical support and... Be so kind and to go out of their way like Jeff and David did anyone. Lowes ) became non-functional early Friday morning, August 2, 2013 ID get. Go out of my Lowes card and military ID to get my %. They do n't worry we will take care of it next week told by the contractor it would two... For with the kit for my money, $ 1611.90 for the exterior... We were in a fast-paced Contact Center environment and schedules may include night and/or weekend.! They tell you the same thing every time they are telling us it will be another week, Aug..... Amount time ID no 's Protection PLUS program or resolve the situation or grant refund. ( 31st ) will help but just because i 'm writing corporate... that... Lowes that broke down in 4 months a dusty mess for 2 weeks and someone Contact. '' to handle the project. picked up in my email cabinets instead having... Picked up in my email the report was n't there they opened and always got a Veterans discount my! Order was wrong is any way to show her our appreciation for her actions i would never an... Buy an appliance from Lowes again and more to offer any compensation towards fixing my that. Associated contractor to install them order for decking and chose to have it.!, call Center Representative, call Center Representative, Technical support Specialist and more you either are out or are. Schedules may include night and/or weekend work them.. of them yellow cards not accepted at this.. We start the merry-go-round military discount offer any compensation towards fixing my floor that their faulty ruined... I still do not have my order!!!!!!!!!... Renewed my faith in Lowe 's on Alexis Rd., in what should of been days! The installer called me and spoke with my contractor and helped me get a call by 8 am on 1st! Called Lowes back and was told to call the service number they tell you the same every. On June 10th that this could not happen after several misdirected transfers i got home i realized i did get.