Turo didn’t want to hear what I Had to say and is now saying I have to pay. He said we had no reviews and that Turo didn't charge enough for the rental so he didn't want us to take it. Setting up the rental on Turo was easy, communicating with the car owner was painless. 26 ‘Turo.com’ Reviews. I tried contacting Turo but it turns out you can only reach customer service through a chat box. I have disputed the charges with my credit card company but that will take some time to resolve and does nothing to reimburse my uber costs. Turo is a parasite, making living on both renters and owners. Great deal , help a lot to find the better car for me . You can’t take advantage of everyone there are certain people you cannot take advantage of and that one is me. Therefore, I refuse to take anyone’s word on this seeing as it is not clear to me that any specific representative I am talking to knows what the actual policy is apart from some vague language on your website. The vehicle was disabled in a legal parking spot at my vacation rental and I was physically present when the tow truck that TURO called picked the vehicle up. Required fields are marked *. I rented a Chevrolet Spark from Patrick Shahbandari. It includes, but isn’t limited to rims, wheels, hubcaps, any painted or textured area for the body of the vehicle, and moldings.” This obviously does not mention windshields but the damage caused by a rock flying up during driving is well below the 3 inch diameter. If you read something you feel is inaccurate or misleading, we would love to hear from you. Check out what 7,524 people have written so far, and share your own experience. Join us . It’s pretty straight forward. I don’t smoke. The dispatch was good and the Vehicle was nice, clean, and sanitized when I arrived. I didn’t get a chance to do anything! NEVER rent through Turo, they WILL not cover you. At the very least, do your due diligence. Get answers to your questions . Bistro 22, Truro, Nova Scotia Daily lunch and dinner specials are creative and delicious, and all meals are prepared with care and presented beautifully. TURO is only taking more from renters as well as hosts and will no longer support incidents that take place by renters. If you submit a star rating without a written review, you can’t add a review later -- even if it’s within the 10-day window. 2) The owner of the vehicle messaged me after the car was returned and said that I could pay the $340 to get it fixed or try to go through Turo’s claims process, although he cautioned against this as he knew of people being held liable for the $500 deductible from previous incidents and said they charge for administration fees without detailing those. Review: The reviews of this site are all over the map, ranging from people who love it to those who have had bad experiences. KennO555 wrote a review Sep 2020. Got a car? No follow up. While I was searching vehicl… Please, see the pictures. Patrick the host checked the car and left a great review. Jimmy is the best host- quick response & always making each exchange as easy as possible. He added that he already alerted Turo and then stopped replying to me. I am a Turo host and I have had my cars impounded twice, the delays of impounding were 30 days. Check out what 7,524 people have written so far, and share your own experience. I told them we were going to Uber to our event and that I expected reimbursement and that I would deal with the car when we returned that evening. Bistro 22 prides itself in using the freshest local ingredients from places like Truro market. Turo is a car sharing marketplace where Guests can book any car they want, wherever they want it, from a vibrant community of trusted Hosts across the US, Canada, the UK, and Germany. Doing this full-time won’t appeal to most people, but it’s definitely a good side hustle. Once a trip ends, Turo will notify you that the 10-day review window is open for you to rate and review a trip. I just love it. We offer a mix of scheduled group tours, departing regularly from Vancouver, and independent travel packages throughout Western Canada. Very smooth and easy experience! Turo is an American peer-to-peer carsharing company based in San Francisco, United States.The company allows private car owners to rent out their vehicles via an online and mobile interface. Please make it aware that I will inspect the car thoroughly and I will video record every inch of that vehicle because I’m here in a lot of bad feedback about customers not being satisfied and being ripped off for very small little things. Turo Fees are Really High The trip was great. I will make it very clear to the owner when I rent this vehicle. Alternatively, if you need a vehicle when you’re on vacation, Turo is a good and often cheaper alternative to your traditional car rental company. Josh’s corvette was in great shape and disinfected per covid requirements. Turo does have a two million dollar insurance package available to renters, but I would look into the fine details and find out what exactly your vehicle is covered for. Listing your car: Once your account is setup, you’ll need to describe your vehicle and upload images. I rented a car from Turo. I believe they think I will give up and pay out of frustration, not because they will detail why I am being charged what I am being charged. Affordable, convenient and an owner with an easy-going attitude. TURO’s final answer is that I have to pay $200 to go to arbitration!!! If you insist that this charge is valid, and tell me you would like to explain the charges, then please do explain them fully. 170 Turo reviews. SCAMMERS! Beacuse they did nothing about it. Rented a car for a week- get a flat tire and have to go and fix this. 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